Install for Android iPhone and iPad Linux Windows macOS Windows

Setup steps

1. Open Settings, go to System, and open About. Note what System type shows.
2. Open the OpenVPN download page and download the installer that matches your system type:

   System type shows	Download
   64-bit operating system, x64-based processor	The main download button, whose file name ends in amd64.msi
   ARM-based processor	Windows ARM64, under Other available versions
   32-bit operating system	Windows 32 bit, under Other available versions

3. Open the installer and follow its steps.
4. Right-click the OpenVPN icon in the taskbar tray, choose Import, then Import file, and select windows.ovpn.
5. Right-click the icon again and choose Connect.
6. Enter your IIIT email address and password. Turn on Save password so that OpenVPN does not ask for it again. The icon turns green when the VPN is connected.

To disconnect, right-click the tray icon and choose Disconnect.

Check the connection

Turn on the VPN and open these sites. All three should load.

• mess.iiit.ac.in, which works only through the VPN
• iiit.ac.in
• duckduckgo.com

Troubleshooting

• If Windows shows This installation package is not supported by this processor type, you downloaded the wrong installer. Check your system type and download the matching installer.
• If you cannot see the OpenVPN icon, click the arrow at the right end of the taskbar to show hidden icons. If the icon is not there either, open OpenVPN GUI from the Start menu.
• If you changed your IIIT password, right-click the OpenVPN icon, choose Clear Saved Passwords, and connect again.
• The VPN does not connect on IIIT WiFi or LAN. Connect through another network, such as your mobile hotspot.
• If your password is rejected, check that the user name is your full IIIT email address.
• If the VPN worked before and has stopped, download the configuration again. Delete the old VPN connection and import the new file.